Studs offers Refunds or Exchanges* for Fashion Jewelry within 21 days of purchase. You may process a return or exchange here, or by visiting one of our Studios.
*You can process an exchange if you are looking to swap out an earring for a different color variant of the same item, or if your item arrived damaged and you are requesting a replacement.
We offer you the option to unlock free return shipping and handling later for the eligible items in your order by paying a small returns coverage fee at the time of purchase. If you choose to pay this fee during purchase, there is no additional charge for shipping your item(s) back to us. If you choose not to pay this fee during your purchase, you may be subject to a higher shipping/handling fee later at the rates that we require on the date you ship your item(s) back to us for a return.
Please note that this service does not exempt your order from final sale or other store policies.
All Returns must be:
- Unworn
- Have no signs of wear or damage
- In its original condition
- In all original packaging
Exclusions include:
- Piercing Jewelry
- Items marked as Final Sale
- Free gifts and or promotional items with retail value
Refunds will typically appear in your bank account 3-10 business days after they have been processed.
Email us at heystud@studs.com if you have any questions and we will get you taken care of!