Returns & Exchanges

Return & Exchange Process

• How do I Process an Exchange or Return?
• Can I return an in-store purchase online?
• What if the item I received is incorrect or defective?
• How do I Process a Return/Exchange if I used Affirm?
• When will I get my refund?

Return & Exchange Policies

• What is your return and exchange policy?
• Are Earscape Sets eligible for returns or exchanges?

Gift Returns

• I received an item as a gift, can I return/exchange?
• Can I return or exchange a gift?
• Do you provide gift receipts?